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Authors and Copyright

This eLearning course is licensed under a Creative Commons Attribution-Share Alike 3.0 Germany License. You are free to copy, distribute, transmit and adapt the work under the following conditions: 1) Attribution: You must attribute the work in the manner specified by the author or licensor (but not in any way that suggests that they endorse you or your use of the work). 2) Share Alike. If you alter, transform, or build upon this work, you may distribute the resulting work only under the same, similar or a compatible license. To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/3.0/de/deed.en or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA. Please note that this license requires attribution of all sources and authors in future versions, and should include all information below:

Source of the course

Based on training material developed by it@ab, the Southern African Network on Information Technology in African Business, a project of InWEnt gGmbH - Internationale Weiterbildung und Entwicklung gGmbH (Capacity Building International, Germany) funded by the German Federal Ministry for Economic Cooperation and Development. Reference number of original training material: TRM1701701700. Under the license, the copyright holders do not endorse any future versions of the material or the use of the work.

Authors

• Ralph Barthel
• Nicolas Dietrich
• Günter Drews
• Norberto Félix
• Ndapewa Vistorina Hangula
• Malte Helmert
• Foibe Nauyele Kalipi
• Tiwonge Manda
• Hans-Peter Merkel
• Jennifer Merkel
• Helmut Merz
• Peter Miez-Mangold
• Silvia Richter
• Blanca Segura Garcia
• Michael Wagner
• Carlos Zárate Espinoza

Editors

Benjamin Coester, Petra Hagemann, Balthas Seibold, Christiane Weber, Kerstin Nolte

Publisher / Copyright holder

Responsible for the content

Division 4.04 Business Development and Infrastructure
Balthas Seibold, Senior Project Manager - ICT for development
Petra Hagemann, Project Manager - ICT for development (contact person, e-mail: petra.hagemann [at] giz.de)

Coordination

Büro Carlos Zárate Espinoza Freiburg, Germany

Carlos Zárate E.

Please also note the following indications and disclaimers:

• In addition to the attribution under the license, GIZ would also kindly request a brief notice in case of use of the material indicating context of use/ modification and number of people reached. Please give us a feedback at ict [at] inwent.org

• All trademarks mentioned in this course and potentially protected by third parties shall be subject to the unqualified provisions of the pertinent trademark law and property rights of the registered owner.
• Under the license, the copyright holders do not endorse any future versions of the material or the use of the work.
• Please also note our disclaimers on web information and data protection

About it@ab - Information Technology in African Business

The Southern African Knowledge Network on "Information Technology in African Business" (it@ab) supports the participation of small and medium-sized enterprises (SMEs), institutions and governmental bodies in the field of e-business development and IT training and promotes local and regional business cooperation. More than 30 institutions in seven SADC member states have been drawn together under the network's umbrella since 2001 and serve as multipliers for innovation and technology exchange. it@ab mainly consists of IT consulting firms, IT trainings institutions, business promotion agencies and universities in Angola, Malawi, Mozambique, Namibia, South Africa, Tanzania and Zambia.

http://www.it-ab.org

OpenIT@giz – Open Innovation for Development

OpenIT@giz supports its partners in Africa and Asia to provide advanced knowledge in Information and Communication Technologies (ICTs), Open Innovation and Open Source Software. The key objectives of the OpenIT@giz programs are to strengthen IT sectors, foster open innovation for sustainable economic development, and use ICTs as enabling tools for poverty reduction. Open IT@giz (former: it@inwent) focuses on providing advanced IT training and building regional peer-to-peer expert networks as part of Human Capacity Building of the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH. Key themes are Free and Open Source Software and its business models, the interaction of intellectual property rights and open innovation, the knowledge commons, open licences and collaborative innovation in Africa and Southeast Asia. Our main goal is to foster the freedom to innovate - in IT and beyond.

http://www.it-inwent.org